Info
The fastest way to get your questions answered is by calling us at (512)392-7236 during our regular business hours (M-Sat., 10am-6pm CST).
Contact:
Phone:(512) 392-7236
Email: Trends@centurytel.net
Snail Mail: Trends & Tradtitions, 1917 A. Dutton Drive, San Marcos, Texas 78666
Shipping Options
5 to 10 days-FREE,
3 to
5 days-$5.00,
1 to 2 days-$20.00,
Overnight-$30.00,
In Store Pickup-FREE.
Two Day or Overnight Delivery
orders are prioritized; orders
placed after 12:00pm CST ship next business day.
Shipping Details
All shipments are insured
via USPS - which delivers to P.O.
Boxes and on Saturdays at no extra
charge. All orders are charged
a $2.00 insurance fee.
Most orders ship within one day
of ordering (we do not ship on
Saturdays, Sundays or Holidays).
Courtesy email or phone call will be
made if an item is backordered or no
longer available.
Product Availability
The product availability information presented on our Web site is the best, most current information we have, but errors do occur and this information does not represent a guarantee or promise of availability. If a product is not in stock when you place your order, we will provide you with our best estimate of when the product will be available. Anticipated delivery dates are dependent on our suppliers and other factors beyond our control, and are subject to change.
Pricing
Due to the fast-moving nature of the Internet industry, prices, promotions and product availability are subject to change without notice. If you have ordered a product that is subject to a price increase, we will hold your order and inform you of the increase.
Return — Exchange Policy.
CALL 512-392-7236 OR EMAIL - TRENDS@CENTURYTEL.NET FOR A RETURN SHIPPING LABEL!
We will be glad to make an exchange or credit your credit card account for any items you are not completely happy with.
Please indicate exchange information desired; different size, color, or style, and we will promptly ship you the new product (depending on stock availability).
Packages must be returned prepaid—we do not accept C.O.D. deliveries.
- No refunds or exchanges will be made after fifteen (10) days under any circumstances.
- Returns must be 100% complete, in original and resalable condition, with all original packaging, and contents. Only unwashed, unworn, or defective merchandise may be returned or exchanged. We reserve the right to refuse a return on any product that does not meet these requirements.
- We are not responsible for lost or stolen packages. Please use a shipping method that can be tracked. We recommend you insure the parcel when shipping higher-priced items. Packages must be returned prepaid—we do not accept C.O.D. deliveries.
- We will only refund shipping charges if we've sent the wrong item or if the item sent is defective.
- Subsequent to an approval authorization, we can only credit the credit card used for the original purchase. Please allow 1 — 2 billing cycles for the refund credit to appear on your statement.
- All SALE items sold on sale are final.
- Refused returns or exchanges will be shipped back to the customer at the customer's expense.
- PLEASE NOTE : As soon as we receive your returned item we will send you a confirmation e-mail to notify you of your refund in the amount you paid for this item.
RETURN/EXCHANGE SHIPMENT ADDRESS
Trends & Traditions
1917 A. Dutton Drive
San Marcos, Texas 78666
512-392-7236
PLEASE NOTE: We do not sell wholesale, nor do we have a list of distributor/manufacturer phone numbers. We will not answer requests regarding such information. Thank you for understanding.
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